Frequently Asked Questions
What is your return policy?
Our return policy can be viewed on the "Return Policy" Link at the bottom of the homepage.
Do you ship out of the U.S.?
Currently we DO NOT offer international shipping
If an item is out of stock, will more stock be added?
Since all of our items are handmade, we cannot always guarantee the availability of the same materials. We will always strive to build up inventory and create enough to meet demand, but some items will be limited edition and only available as long as the materials are. We will list these items as Limited Edition or minimal stock.
Will your fabric items shrink?
We always pre-wash and dry all of our fabrics, this will cause any shrinking to happen before the item is made. You should, however, follow any laundry instructions listed on our site or with the item.
Do you have a physical store? Where else can I buy your items?
No we do not but check our MARKET SCHEDULE Page for all the places we will be that you can purchase in person
Do You offer Bulk discounts?
We do not have a bulk buying option, although we are always willing to discuss the option in the future. If you are a business that would like to carry our product, we do offer a wholesale option.
Do you sale items wholesale?
If you are a business that is interested in carrying any of our products, please go to our "Contact Us" page and send us an email with information about you and your business and what you are intereted in. We would love to discuss a possible partnership with other small businesses.
Do you take custom orders?
We do not take custom orders at this time, but look forward to adding this option to our catalog in the future.
Are you a registered business?
We are a registered L.L.C. in the state of Florida.
When can I expect my order?
We provide the option for USPS Shipping when you checkout your order. This is usually a 3-5 business day option. We do not offer Overnight at this time.
How do I know if your item will fit?
We have created a "Sizing Chart" page to help you out. Just go to the SIZING CHART link on the top menu for more information and photos. If you have any other questions pleae reach out to us in an email and we will do everything we can to get you the answers you need.
I've lost my reciept, what can I do?
If you sign up with us you will be able to log into your account and retrieve any information regarding your orders. We can also send via email.
Will my email be shared or sold? Will I be bombarded with ads
WE DO NOT sale or share your email with anyone. We always limit our email marketing for Max's to just a few advertisements a month. You can always opt out of the email marketing as an account holder.
How do I know where your pop-ups will be?
Check our MARKET SCHEDULE Page for all upcoming locations for markets, pop ups, and events
Are all of your items actually handmade?
YES, all items that are sewn are done by the owner from scratch.
Where do your materials come from?
Our metals are mostly procured from businesses in the US. And our fabrics are sourced from many different places such as online fabric stores, local fabric stores, and even purchased fabric from our trips overseas and handpicked by Christopher to become part of an item in his collections.
Do You Deliver Locally?
YES, if your order is local we may choose to deliver in person to the shipping address instead of shipping. We also may coordinate a meeting if it is beneficial for both parties