Terms of Service and User Agreement


This is an Agreement between you and Max’s Mercantile L.L.C,and this Agreement governs both your legal rights with regards to Max’s Mercantile L.L.C. the business as well as your use of our website.  You explicitly and implicitly agree to be bound by the terms and conditions of this Agreement each time you access our Website.  If you do not wish to be so bound, please do not use or access our Website.

We may amend this Agreement at any time by posting the amended terms on our Website.  We may post notices on the homepage of our Website when such changes occur.  Such changes become effective in the time as specified in the notice.


Our Products and Services

Max’s Mercantile provides a Website that sells various handmade goods and services, as manufactured by the staff of Max’s Mercantile L.L.C. While we will use our best efforts to fulfill all orders, Max’s Mercantile L.L.C. cannot guarantee the availability of any particular product displayed on this website.   We reserve the right to discontinue the sale of any product listed on this website at any time without notice.


Our Website Content

You understand and agree that our Website is protected by United States Copyright Law and as such, you will not attempt to reverse engineer or copy our Website other than is necessary for it's intended personal and noncommercial use.  Any violation of this provision is grounds for subjecting you to civil and criminal action under current United States Copyright Law.



The trademarks, service marks and logos (the "Trademarks") used and displayed on this website are registered and unregistered trademarks of Max’s Mercantile L.L.C., our suppliers, and others. Nothing on this website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the website, without the prior written permission of the Trademark owner.   Max’s Mercantile L.L.C.  aggressively enforces its intellectual property rights to the fullest extent of the law.   The name of Max’s Mercantile L.L.C. and the Max’s Mercantile L.L.C. logo may not be used in any way, including in advertising or publicity or other, without prior, written permission from Max’s Mercantile L.L.C. Other product and company names mentioned in this website may be the Trademarks of their respective owners.


Account Registration

To use our Website, you have the choice to register for an account with Max’s Mercantile L.L.C..  By registering your account with Max’s Mercantile L.L.C., you represent that you are at least 18 years old and that, to the best of your knowledge and belief, your registration information is truthful, accurate, and complete.  A user name and password will be assigned by us or chosen by you.  You understand and agree that you are responsible for maintaining the secrecy of your password and for activities occurring under your account.  You should change your password promptly and notify us if you believe that others are accessing your account.  To protect yourself and Max’s Mercantile L.L.C., you understand and agree that you will not loan your user name and password to others.


Promotional Lists and Newsletters

You understand and agree that by using our Website, your name may be placed on promotional lists to receive emails regarding our Website, news from our affiliates, and the Max’s Mercantile L.L.C.  newsletter.  If you wish to be removed from such mailings, you understand and agree that you must contact Max’s Mercantile L.L.C.  via email at info@maxsmercantile.com to be removed from such mailings.


User Contributions, Testimonials and Opinions

You understand that our Website and any newsletters or emails you receive from Max’s Mercantile L.L.C.  or our affiliates may include user-contributed materials (such as web blogs or discussion groups), testimonials and opinions from other individuals, including, but not limited to, users of our Website, manufacturers and service providers, and other industry professionals.  You understand and agree that such user-contributed materials, testimonials, and opinions are considered those of the individual that gave them and in no way represent a warranty of our products and services.  Furthermore, you understand and agree that Max’s Mercantile L.L.C. is no way liable for such user-contributed materials, testimonials, and opinions.


Waiver of Liability for Links to Other Websites

Our Website may contain links to other websites.  You understand and agree that we have no control over the content of any such websites, especially with regards to the accuracy, reliability, and timeliness of their content.  As always, you understand and agree that your reliance on any content from such websites is solely at your own risk.  You understand and agree that Max’s Mercantile L.L.C. is in no way liable for any damages to you that may arise from such reliance, regardless of the fact that you reached such a website through our Website.


Product and Service Warranties

You understand that Max’s Mercantile L.L.C. offers a limited warranty and return policy as described in our Return/Refunds section of our site.  No claims against Max’s Mercantile L.L.C. will be valid outside of the specifications listed in our refund/returns policy descriptions.  Max’s Mercantile L.L.C. is not liable for product quality or functionality beyond the limited return/refund period and specifications.


Limited Sales and Shipment Areas

Max’s Mercantile L.L.C. is only authorized at this time to sell and ship products within the United States.  As a result, you understand and agree that Max’s Mercantile L.L.C. cannot accept your order if you live outside the United Statesor wish to have products shipped outside of this country.


Availability of Inventory

You understand and agree that Max’s Mercantile L.L.C.’s pricing and availability of inventory are subject to change and that, while we will use our best efforts to make sure our Website has current information, the price or availability of a given product or service on our Website may not be accurate.  Furthermore, you understand and agree that Max’s Mercantile L.L.C. reserves the right to limit and/or refuse sales to resellers.


Sales and Use Taxes, Customs and Other Related Fees

Max’s Mercantile L.L.C. will automatically apply all applicable sales and use taxes for any order to be delivered within the United States. 


Exchange/Return/Refund Policy

Max’s Mercantile L.L.C. will happily exchange a defective product or one that is damaged in shipment to you.  You understand and agree that in such a case and solely at Max’s Mercantile L.L.C. ‘s option, you may be responsible for the cost of the return shipment to Max’s Mercantile L.L.C..  Furthermore, you understand and agree that Max’s Mercantile L.L.C. is not responsible for any item that is lost in return shipment; for more specifications please refer to our Shipping Policy & Returns Policy.


Termination of Your Account

If you violate any provision of this Agreement, Max’s Mercantile L.L.C. may terminate your account.  If Max’s Mercantile L.L.C. does terminate your account, we will send you an email stating that your account is being terminated and why it is being terminated to the email address you have listed in your account profile.


Release of Personal Information

Max’s Mercantile L.L.C. is committed to your privacy and will not share your personal information with anyone.   You understand that by using this website, you agree to Max’s Mercantile L.L.C. Privacy Policy. However, you understand and agree that Max’s Mercantile L.L.C. may release user information about you if required by law or subpoena, or if such release of the information is necessary to address unlawful or harmful activity.


Arbitration of Disputes

If we cannot amicably resolve any legal dispute or damage claim that should arise from your interactions with our Website and/or Max’s Mercantile L.L.C., you agree to resolve any such dispute or damage claim by arbitration.  The arbitration proceeding shall be conducted in Pinellas County, FL, in accordance with the rules of the American Arbitration Association then in effect with one (1) arbitrator to be selected by mutual agreement of both you and Max’s Mercantile L.L.C..  If we cannot agree on an arbitrator, then the American Arbitration Association shall select an arbitrator from the National Panel of Arbitrators.  The laws of Pinellas County of the State of Florida shall apply to the arbitration proceedings.  You agree that the arbitrator cannot award punitive damages to either of us and agree to be bound by the arbitrator's findings.  Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.


Choice of Law

You agree that the laws of Pinellas County in the State of Florida are to be used with regards to any interactions with this website or Max’s Mercantile L.L.C..


Questions about This User Agreement

If you have a question about this User Agreement, please email our customer service department(info@maxsmercantile.com).